Special!



Description
Welcome to Good Guys Electronics; the internet’s number one stop for on-line electronics shopping. We pride ourselves on going above and beyond for our customers. Shop with us and experience a seller who offers the best deals available. We go above and beyond in taking the time to list products carefully with much attention to detail to avoid buyer confusion. We know your purchases are important to you, so shipping is performed with the utmost of care and timeliness. At Good Guys Electronics we take pride in knowing our customers are getting everything they expected, and with over ten years in the Cell Phone and Electronics field, the knowledge to help them make the right purchase for their needs. Have a look at our feedback and compare. You'll see what other shoppers have experienced; a company that knows that you deserve the best for every purchase, big and small! Shop with confidence at Good Guys Electronics, and let us show you what on-line shopping looks like when it's done right. For any and all inquiries feel free to call us directly at any time at 1 (888) 211-9379. Any messages left will be responded by the next business day. Thank you, and happy shopping!
 
Tax Policy
CA state residents are subject to sales tax.
All orders are processed and shipped within 24 hours; Monday through Thursday. Orders coming in on Friday (depending on the time of their arrival), Saturday, or Sunday will ship out first thing Monday.
If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 45 days, subject to a Return Authorization from Good Guys Electronics. Keep your purchase, accessories and all packing materials in new condition to avoid any restocking fees. Web and mail order purchases require an RA (Return Authorization) number. For an RA (Return Authorization) number, call Customer Service at 1(888) 211-9379 Please note that an RA # does not guarantee final disposition and all returns are subject to inspection. All exchanged / returned merchandise must be in original factory carton, including all product packaging materials, inserts, manuals, unfilled warranty cards, and all accessories. Please do not tape or write anything on the item or the original manufacturer's carton. In some cases we may charge you and reduce your credit for the replacement of damaged, altered, missing, written-on , and /or taped-on contents or cartons. We also reserve the right to refuse any such items due to above mentioned conditions. Defective products must be reported within 45 days after the receipt of the item. Before returning please email us at cs@goodguyselectronics.com, or call us at 1(888) 211-9379 with a description of the defect and we will issue an RMA number. Include copies of your invoice in the carton and a short note stating the reason for your return. Please keep your original invoice. Print the Return Authorization Number given to you on the outside of the shipping carton. Packages without a visible RA# will not be accepted. The customer is responsible for the cost of return shipping with the exception on defective items. Use the most convenient means of shipping. We strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item. Pack all items in a sturdy shipping carton, not just the manufacturer's carton. All items must be returned in "as new" condition in the original packaging and include all accessories, blank warranty cards, UPC codes (attached), and user manuals. Please do not tape or write anything on the item or the original manufacturer’s carton. In some cases, we may charge you and reduce your credit for the replacement of damaged, altered, missing, written-on or taped-on contents, or cartons. We reserve the right to refuse any such items returning with above stated conditions. We pride ourselves on our exceptional Customer Service. Exceptions to our return policy are made on a case by case basis. Refused Shipments: A 10% restocking fee will be imposed on all refused shipments. Shipping fees are not refundable.
Email: cs@goodguyselectronics.com Phone: 888-211-9379 Hours of Operation: Monday-Thursday 10:00AM - 6:00 PM PEST Friday 10:30AM - 3:00 PM PST Closed Saturday & Sunday Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have accessed your Order History, then please locate the specific order that you wish to inquire about.

What to do if Your Order has been Shipped or Delivered
If your order has already shipped, then you can click the 'Contact Seller' link (under the 'Available Actions' header to the right of the order listing) to access a Web form you may use to contact us. Rakuten.com Shopping holds its marketplace sellers to high standards of quality, so you can expect a response back within one business day after contacting us.

What to do if Your Order is being Processed
If your order has not shipped, then you can click on our name in messaging located under 'Available Actions' to open up an email message with our email address already populated. Rakuten.com Shopping holds its marketplace sellers to high standards of quality, so you can expect a response back from within one business day after contacting us.

If you do not see the 'Contact Seller' link or if we have not responded after one business day, then please feel free to contact Rakuten.com Shopping at 1-800-800-0800.


Please email us at :  cs@goodguyselectronics.com